International Shipping & Import Duties

For international shipments, especially orders shipped to the United States, we generally use FedEx. Please note that any invoice you receive from FedEx or UPS during transit or after delivery is for import duties, taxes, customs clearance fees, or brokerage fees, not for shipping charges.

All shipping costs have already been fully paid by us. However, import-related charges are determined by the destination country and are the buyer’s responsibility. Each courier processes and bills these charges differently. FedEx may send the invoice while the package is in transit, at the time of delivery, or several days after the package has been delivered.

For questions regarding these charges or invoices, please contact FedEx or UPS directly.

Important Shipping Update:
Due to extremely high UPS brokerage and tariff fees, we will no longer use UPS for international shipments, especially to the USA.

If you require UPS shipping, please contact us before placing your order.

Thank you for your understanding and support.

To ALL US Customers,

Due to recently implemented U.S. government tariffs, all international shipments entering the United States are now subject to import duties of up to 35%. These tariffs are applied at the point of entry by U.S. Customs and are not included in the price of your purchase or shipping fees.

Please be aware that:

· The final duty amount will be determined by U.S. Customs based on the product category and value.

· You may be required to pay this fee before your package can be delivered.

· These charges are the responsibility of the recipient.

· Return will not be accepted because of tariffs.

We understand that this change may cause some inconvenience, and we appreciate your understanding and continued support. If you have any questions or need assistance, please do not hesitate to reach out to our customer service team.

• 40Gbps Thunderbolt 4: Two Intel-certified TBT ports provide 40Gbps bandwidth, transferring a 10GB file in just 7 seconds, 4 times faster than USB 3.0. Both TBT4 downstream ports can be connected to TBT4 SSDs simultaneously, ensuring smooth and uninterrupted operation
• Dual 4K@60Hz Display: Supports connecting two 4K@60Hz displays via TBT4 and DP1.4, or connecting one 8K@30Hz display. Perfect for professionals with multitasking needs: Designers need to process images in high definition, while programmers and financial analysts need to monitor complex data across multiple screens. Note: No HDMI Port. If you want to connect an HDMI monitor to the Dock, please use an active DP to HDMI cable, since the DP port doesn't support DP++ and won't work with a passive DP to HDMI adapter
• Multi-functional Ports: SD/TF 3.0 card reader allows photographers to quickly export photos and videos. A 3.5mm audio input jack can be used for music recording. The Gigabit RJ45 Ethernet port provides faster internet speeds than Wi-Fi
• 96W Max Fast Charging: 180W power adapter (included) provides up to 96W of PD fast charging power to charge your laptop. It ensures all your devices have sufficient power even during long and intensive work sessions. Note: The dock need to be connected to a DC power adapter for operation
• 13-in-1 Connectivity: Includes 3 TBT4 ports, 3 USB-A ports, 2 USB-C 10Gbps ports (one of which supports 20W PD fast charging), SD/TF 3.0 card reader (200MB/s), Gigabit Ethernet port, 3.5mm audio jack, and DP 1.4 port. It is compatible with Macbooks and thunderbolt 4 Windows laptops.