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The Tenveo TEVO-VHD12U-4K is a professional-grade Ultra HD pan-tilt-zoom (PTZ) camera designed primarily for conference rooms, live streaming, houses of worship, and online education.Below is an overview of the core capabilities, technical specifications, and setup instructions for this camera model.Key Specifications & Features - 4K Ultra HD Resolution: Equipped with a 1/2.8-inch Sony CMOS sensor (8.29 megapixels) that delivers clear 4K video at 30fps, as well as 1080p at 60fps.
- 12X Optical Zoom: Features a high-quality lens that enables sharp close-ups of presenters or whiteboards without losing image detail, supported by an 89.5° wide-angle Field of View (FOV).
- Pan, Tilt, & Zoom Movement: Capable of a smooth, silent 350° horizontal pan (±175°) and a 180° vertical tilt (±90°) controlled via remote.
- Preset Positions: Supports programming up to 10 localized position presets using the included infrared (IR) remote, or up to 255 presets via professional RS232/RS485 control interfaces.
- Dual Video Interfaces: Outputs video concurrently via USB 3.0 and HDMI ports for flexible display and recording setups.
Connectivity & Control LayoutThe back panel of the TEVO-VHD12U-4K includes the following ports for installation: - USB 3.0 Port: Used for plug-and-play connection to PCs or Mac hardware. It is fully compatible with conferencing software like Zoom, Microsoft Teams, Skype, and Webex.
- HDMI Port: Allows direct video routing to a TV, monitor, hardware switcher, or dedicated capture card.
- RS-232 / RS-485 Serial Ports: Pin connections that allow control using specialized joystick controllers via standard protocols (VISCA, PELCO-D, and PELCO-P).
- DC 12V Power Input: Connects the dedicated wall power adapter.
Mounting OptionsThe chassis is built to support multiple installation configurations: - Desktop/Tabletop: Rubberized feet for stable surface placement.
- Tripod: Standard 1/4-inch threaded screw hole on the bottom plate.
- Ceiling & Wall Mounts: Includes mounting hardware brackets. The device firmware supports image mirroring/flipping for inverted ceiling installations.
- We Are Here to Help: If you have any questions or concerns about the item before purchasing, please message us. We are happy to provide additional photos or information.
SHIPPING: WE SHIP MONDAY THRU SATURDAY AND WE USE THE FOLLOWING COMPANIES.UNITED STATES POSTAL SERVICE (USPS) AND FedEx AND UPS. WE are Not responsible for any shipping delays from the shipping companies. Please keep in mind that carriers shipping prices have increased substantially. SHIPPING prices are based on weight and measurements so we always do are best to save you on shipping. Shipping & Delivery Policy - Confirmed Addresses Only: We only ship to the verified delivery address provided by during checkout.
Please take a good look at the pictures and you be the judge. If you are unsure what you're offerding on please ask questions. - What to Do If Your Item Arrives DamagedIf your package arrives damaged, please follow these steps immediately so we can quickly issue a refund or replacement.
- Stop: Do not throw anything away.
- Keep Packaging: Save the box, shipping label, and all bubble wrap.
- Take Photos: Capture clear pictures of the damaged outer box.
- Detail Flaws: Take close-up photos of the damaged item itself.
- Contact Me: Message me within 48 hours of delivery.
- Attach Images: Send all photos along with your initial message.
- Please give me time to answer your messages before starting to leave negative response so i could look into the
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