Condition:Brand new and sealed. (Please see photos.)I display the actual item in the photos so you can see details of the condition.Shipping:I normally ship within 1 business day and I have all shipping materials on hand.Customer Service:I take pride in having excellent customer service (5 years experience), and strive to have every single person who purchases from me happy. (Please reach out if there is a problem with your order.)I ship from a clean and smoke free home.Thank you so much for supporting my small business.