WHAT'S NOT INCLUDED
DESCRIPTION
- Access Points are in Very Good (B3) physical condition with minor scratches and scuffs on the units, along with extra labels and/or writing that may be present. Access Points were Tested & Reset Manually. Access Points are UNCLAIMED. Access Points & Antennas Only, No Other Accessories Included. Will remove inhouse label before shipping.
- R2 Ready For Resale - Key Functions Tested
PHYSICAL CONDITION
FUNCTIONALITY
PAYMENT
Payment must be receivedwithin 3 days of purchase. Orders may becanceledat seller's discretion if payment is not received within 3 days of purchase.
SHIPPING
Items will be shipped via FedEx or USPS ground service. Faster shipping is available upon request. Please contact us prior to making payment if you would like expedited shipping so that we may quote you the additional shipping charges.
Items ship only during business hours, which are Monday through Friday 7:00am ? 3:00pm CST. Our shipping department is closed and does not ship items on weekends and holidays. Orders made late in the day or after hours will typically ship the next business day. Tracking information will be provided when available.
We do ship internationally to select countries, ourEXCLUSIONlist of countries include:Alaska/Hawaii, APO/FPO, US Protectorates, Middle East, South America, Southeast Asia, Asia, Albania, Andorra, Austria, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Republic of, Cyprus, Czech Republic, Estonia, Gibraltar, Guernsey, Hungary, Jersey, Latvia, Liechtenstein, Lithuania, Macedonia, Malta, Moldova, Montenegro, Romania, San Marino, Serbia, Slovakia, Slovenia, Svalbard and Jan Mayen, Ukraine, Africa.If your country is not in our exclusion list, you should be able to order from us.
PRODUCT RETURN POLICY
The following items are sold with a 30-day warranty and a 30-day return policy:
- Like New Products
- Refurbished Products
- Functional Hardware Products
- Key Functions Working Products
- Collectible or Specialty Equipment
- Verified Specialty Electronics
The above listed products are eligible for return within 30 days of the item(s) delivery date.
For purposes of this return policy, the following definitions apply: The "date of purchase" is the date of sale that can be found on the IT-Re, Inc. sales order, invoice, or via the selling platform's sales transaction. The "date of shipping" is the date the item(s) shipped from our facility as documented by the signed Bill of Lading, shipping documentation and/or shipping label, and the "delivery date" is the date the item(s) are delivered as documented by the carrier.
Customers must notify IT-Re, Inc. of their intention to return product within 30 days of delivery date, by contacting IT-Re, Inc. via the original selling platform.
Customers must provide the make, model, and serial number of any items they wish to return, the original sales order, invoice number or item number, as well as the reason for return.
Customers are responsible for arranging their own shipping and all costs incurred for all returns to IT-Re, Inc. with the exceptions of:
- Returns for Defective Products Not Caused by Misuse
- Returns of items that do not meet or match the description as stated by IT-Re, Inc. at time of sale.
For returns due to these reasons, IT-Re, Inc. will provide return shipment labels to the customer. Customers requiring return shipping labels must provide their shipping address (must be a physical address - no P.O. Boxes) at the time of their return request. This includes company name, street address, city, province/state, postal/zip code, phone number, and valid email address.
Returned items must:
- Be received by us prior to a refund being issued
- Be returned in the same condition in which it was shipped
- Include all items that were in the original packaging
IT-Re, Inc. will issue a refund after receipt of the returned item per the above requirements. The refund will be issued in one of the following manners:
- Credit on a Future Purchase
- Via original payment method
- Credit Card Refund
- Check
- ACH
IT-Re, Inc. may also provide the customer with a replacement product.
Returned product will undergo the test/audit process upon return and may be directed to "recycling" if deemed unrepairable upon receipt. Corrective actions will be taken to ensure future shipments do not have similar defects. Corrective Actions will be managed through the Corrective Action Procedure.
