Product description UGREEN 2.5" Hard Drive Enclosure USB 3.0 to SATA III for 2.5 Inch SSD & HDD The video showcases the product in use.The video guides you through product setup.The video shows the product being unpacked. aplus content video 1 5Gbps Transfer 2 Broad Compatibility 3 ASM225CM 4 LED Indicator 5 3mins Auto-sleep

• What type of external hard drive does this hard drive enclosure support?

  It supports 7mm/9.5mm thick external HDD and SSD.(Note:The package does not contain HDD)

• Does this 2.5" HDD enclosure require tools and driver software installation?

  No. It's plug-and-play and tool-free, simplifying data storage and transfer.

• How does this 2.5" Hard Drive Enclosure USB 3.0 achieve 5Gbps transmission speed?

  It can transfer data at up to 5Gbps when connected to a USB 3.0 port by supporting UASP and TRIM protocols.

Warm Reminder

• The UGREEN 2.5" Hard Drive enclosure does not included the external hard drive
• Supports 7mm/9.5mm thickness HDD and SSD.
• For 7mm hard disk, it is necessary to add the additional EVA pad between the hard drive and the enclosure.

What is the solution to the problem that the computer cannot recognize the hard drive through this product?

• Check that the connection between the data cable, the product and the computer is good.
• The new hard disk must be partitioned and formatted for the first time, otherwise the computer will not be able to recognise the drive letter.
• Check that the system supports large capacity hard drives. WinXP 32-bit systems do not support hard drives larger than 2T.
• Confirm that the hard drive format matches the hard drive format supported by the system. If they are inconsistent, please format the HDD to a HDD format supported by the system: Windows supports NTFS/exFAT/FAT32, Linux and MacOS support exFAT.

• 5Gbps Transfers with Accelerated UASP: Get up to 5Gbps transfer speeds with USB 3.0 port. The SATA interface supports the UASP accelerated transmission protocol, which is 70% faster than the standalone USB 3.0. Need to connect to a UASP-supported computer
• Safety & Stability: 2.5" hard drive enclosure builts with short-circuit, over-current, and multi-protection to ensure safety for your SSD and valuable data, as well as supporting UASP/ Trim with fast transmission speed. Note: not included external SSD/HDD,it is only a enclosure.
• 2.5" External Hard Drive Enclosure: Easily connect your 2.5-inch SSD & HDD to your PC, laptop, PS4, or Xbox for data transfer or expanding storage.Great for booting up old HDD/SSDs and recovering essential files from older PCs
• All-round Protection & Secure Connection: EVA foam protects your hard disk from shakes and scratches. A detachable 12-inch cable, makes it easy to connect(Note: If there are screws on your hard drive, you should remove them first or it will not fit.)
• Plug and Play & Universal Compatibility: Plug & Play.It supports Windows, LINUX, MacOS 8.0, and above. Designed for 2.5 inches 7mm /9.5mm SATA HDD & SSD up to 6TB. Compatible with WD, Seagate, Toshiba,Samsung, Crucial, SATA port SSD or HDD, and more