SHIPPING 1. We shall ship you items within 3 business days after your payment is cleared. 2. In order for fast shipment, please offer me your CPF or CUIL or VAT NUMBER after making orders. 3. Please make sure your address is accurate, so we only ship the items to your Aliexpress address. 4. Once shipping, we will send tracking number to your, it usually takes 3 -8 business days to make the tracking informations online, if you do not receive item within 30 business days please contact us. WARRANTY &RETURN POLICY All items will be tested well before shipping out. and there are 30 days guarantee after you receive it.if any defectives contact us within 30days. If you are not satisfied with your purchasing for any reason, you can return the item to us, please send the email to us before returning. It must be returned within 30 days, return shipping fee will be paid by buyer. Once we get the item we will exchange or refund your money, but not including shipping &handling and insurance fee. please pack well in case any damage during transporation. If the returned parts were damaged by man-made, we can not accept it or refund. response & ATTENTION All printer parts should be installed by professional technician in case of any damage of the printers. It would be highly appreciated to give us 5 stars response which is critical important to us,if you did it Pls mention us to give you next order special discount and gift,Sure if any problem with our products, please do contact us in time, we will work out this solution promptly. Thank you for Trust and Purchase with Us Again!