OPEN BOX. Item might have been removed from OEM package to take Detailed Pictures and/or inspect for damage during shipping.PICTURES ARE OF THE ACTUAL ITEM.Always check part number and compatibility before buy item.YOU WILL BE ABLE TO INPUT YOUR SYSTEM'S SERVICE TAGWINDOWS 10/11 KEY EMBEDDED.30 DAYS RETURN ACCEPTED IN THE ORIGINAL PACKAGE. 20% RESTOCKING FEES WILL BE CHARGED.WE WILL SHIP THE ITEM NEXT DAY AFTER PAYMENT IS CLEARED.Require Signature at delivery