Laptop screens may have some minor scratches, but are otherwise in good looking and working condition. Casings have scratches and may show some wear/discoloration spots, some casings are broken, all laptops bottom covers are missing rubber shoes. Please refer to pictures for actual items. These laptops are missing components. None of the laptops have any RAM or storage drives. Operating systems are not installed. All laptops include battery. Chargers are missing, not included.