This product's condition is"Used-Fair" - *Upon testing the printer was found to be able to print in black/color and generally fully functional. Their was only one problem that occurred with each print where the black text was being cut off, but the exact cause is unknown.* Used-Fair: The item has been previously owned and shows significant signs of use. Accessories may be missing (which, if is the case, will be noted). The item still functions but may have minor issues or decreased performance.We strictly aoffere by 's counterfeit item policy (see link you have any questions about the authenticity of our items please ask for information please message us on and we will respond as soon as we can.