Item DetailsHP 12GB SAS 8-Port 1GB QW991-60103 842476-001 728099-001 Controller + BatteryHP Part Number: QW991AHP Spare Part Number: 728099-001Includes RAID controller 1GB Cache and BatteryPackage Includes1x HP QW991-60103 728099-001 Controller1x 1GBCache1x 654873-003 660093-001 batteryDelivery detailsItem will be shipped within 1-2 working days (business days) after full payment is received.to usa ,russia,australia,uk will be shipped by epack ,need around 7-12 days.to other countries need around 15-30 days varies by Singapore post air mail with registered tracking (please make sure you accept on this point).to some countries ,due to different business scope of local post office ,will not offer live tracking (tracking number still offer), only can show when the parcel left from hongkong ,under this circumstance ,need buyer check it with local post officeBuyers are responsible for any international customs and duties that may apply.PaymentPayment preferred by paypal. Fast payment will be appreciatedWe just accept paypal. Sorry for the inconvenience.Packing methodwe will packed each item carefull by safe method.Return PolicyWe guaranteed all product will be full tested before shipping and use proper package, but still can't 100% promise not to be DOA, we can't control the package on the way to buyer.Please read return policy on the top of this page, our product offer 30 days money back, buyer pays return shipping cost.We does not guarantee compatibility if buyer never asked us, so please remember ask compatibility before purchase if you are not sure.responseWe guarantee you a five star shopping experience with us. If you are not satisfied with your purchase, please contact us within 30 days of receipt to return it for a refund or exchange.If our product does not work properly for you and you want to exchange another one or get a refund, please confirm with our customer service first and list the product detailed problems.Please don't open case via or paypal.We keep our promises that we will provide you with the best solution within 24 hours.

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