This item has had its box opened, but has never been used. All original components, instructions, and software is included. The Cisco SG200-18 Gigabit Managed Ethernet Smart Switch is a fully managed network switch with 18 Gigabit Ethernet ports and a maximum data transfer rate of 1 Gbps. It is designed for enterprise networking and homelab servers, offering reliable and high-speed network connectivity. This rack-mountable switch is ideal for businesses looking for a flexible and efficient networking solution with advanced features such as VLAN support and QoS management. Shipped via USPS Ground Advantage. No returns or refunds offered at this time. Please reach out with any questions! All offers reviewed. Thanks for looking!