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If you are not completely satisfied with your purchase, please don't hesitate to contact us!
Shipping
In order to improve buyer's purchasing experience and let the buyer receive items as soon as possible, we currently set three warehouses in diffirent cities of United States : one in Walnut, California; one in Hebron, Kentucky. When the order is generated, we would send the item to the buyer from the nearest warehouse with sufficient inventory to the order receiving address. Hope you could get your item soon,if you have any problem,please contact us by email. Thanks for your understanding and support in advance!
Item will be shipped within 1-2 working day of payment cleared.
All items will be checked strictly before shipping and it will be shipped to your PayPal address.
Estimated delivery time is 4-8 working days (Not including weekend or public holidays)
Delivery times may vary particularly during peak periods or unexpected weather conditions. In event of a very unlikely slight delay, your patience would be highly appreciated.
We do not provide pick up or local collection service so far.
Return Policy
Warranty:
This item has a 1-Year-Limited warranty period from the date of the purchase. Warranty does not cover breakage due to improper installation.
Returns & Exchanges:
We aim to provide you with the best online shopping experience, and it's really important that you love your purchase from us. If you would like to Returns, Refunds & Exchanges, please contact us as soon as possible, indicating the reasons and problems
The purchaser has 30 days to return the item from the date the item was received.
Item(s) must be returned first before an exchange or refund.
Shipping and Handling cost is non-refundable at all time.
All return items will require the PayPal transaction printout, which is the e-mail that PayPal sent you after you processed the payment. And always e-mail or call us before sending the package. Please allow 10-14 days for returns and exchange to be process.
Exclusions
Any defects resulting from water damage, fire, acts of nature, misuse, abuse, modification, improper installation, or any modification to the item, will void the warranty.
Contact Us
Office Hours:Monday to Friday, 10am to 6:00pm. Excluded holidays.
If you have any questions on our product before or after winning the sale, please do not hesitate to contact our customer service support team by clicking "Ask seller question" from "Meet the Seller" section on the right top corner.
Your e-mail will beguaranteed reply within 24 hours, Emails onweekendandholidaywill be reply on thefollowing business day.
If you have a problem with your purchase, shipment, return/exchange, or any others, please e-mail us and let us solve the problem before leaving a negative response. Our customer service support team is here for you to ensure that you are satisfied.
