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- 1. If you have any questions, please feel free to contact us, we will reply to your email within 1-2 working days.
2. If you find that the product has quality problems after receiving the product, please contact us. We will refund your full or exchange the goods according to your wishes.
3. If the item is lost or damaged in transit, please contact us, all losses are borne by the seller.
4. The item will be shipped to the buyer's address, if you want to change the address, please email us in time. (Items not received due to an invalid address are not covered by our full refund or repayment policy)
NOTE:
*Pls allow 0-3mm difference due to manual measurement.Payment◆Your Item(s) will be shipped within 5-15 business days once payment received.◆Standard shipping to US/UK,you may can get it in 10-20 Business days.◆Standard Shipping for Airmail via Post Office 11-30 business Days Come(approximately within 30 days) ship to other country.◆Our price does not include Duties, Value Added Taxes, Customs Clearance Fees and other charges.These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be before offerding/buying.◆Buyer needs to pay for the above fees in case that occurred for certain goods. If the parcel returns back to us due to the buyer refuse to pay those fees, we would not send the parcel again unless the buyer completes those fees and pay all the return and resend cost. Buyer can not cancel the order or request refund due to this reason.◆Import duties, taxes and charges are not included in the item price or shipping charges. We will declare it under $10 as a gift on the package, we hope this can help you to avoid the Import duties or taxes, if you still need to pay for the Import duties or taxes; we are unable to take any responsibility for this.Terms of salesWarranty & Return:◆We stand behind every product we sell. If you're not pleased with your purchase, we'll be happy to make an exchange or refund the product price less S&H within 14 days of your purchase.◆For any exchange or refund, we need the original receipt or a record of the purchase in our system, and the product must be in its original condition, including the box, UPC bar code, packaging, and all accessories.◆Please allow up to 10 business days for returns to be processed.◆Shipping and handling charges are not refundable.Sales Tax:◆ Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility◆Please check with your country’s customs office to determine what these additional costs will be prior to offerding/ buying.About us◆Customers satisfaction is always our priority.◆Welcome to our store! We are professional worldwide wholesale company, with our own factory located in China. We supply many products including Pet Supplies, ,Women/men Shoes,Sports & Outdoors. High product quality, reasonable prices, excellent customer service and a reliable credit standing is our tenet.Contact us◆About response:Your response is very important to us, please leave us a positive response with all 5-star for the Detailed Selling Rating when you received the item.If there is some problem about the product, please take communication with us before leaving neutral/negative response or opening /paypal case, we will do our best to resolve your problem. We try our best to reply to your emails as soon as possible, however, due to high volume of daily incoming emails and time zone difference; we may not be able to reply your emails immediately. Please allow 24 business hours for us to response.
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