Product parameter：Model： DTF-A3Printer Head：R1390Printing Accuracy：2880DPIPrinting Size：A3Printing system：WindowsInk supply method：Continuous ink supply, white ink stirringColor scheme：CMYK+WWPackage include:Type one : 1*A3 Size DTF PrinterType two: 1 * HeaterType three:1*A3 DTF Printer1 * Heater5 * 100 ml ink(CMYK+WW)Software2 Month Limited Warranty (Warranty does not cover the printhead, ink system )Please note that:Windows 7 or higher PC with an available USB portHeat press for final print - We recommend a 16x20 inch pressHumidifier to keep the humidity above 40% in the print roomArtwork design software like Gimp, Adobe Photoshop, Adobe Illustrator or CorelDRAWOven- HeaterAfter service Q & A
1.Would this work with Mac computer?
--The software can only be installed on Windows.
2.How many prints can i do before having to replace ink?
-- It depends on how much ink is used for each print.(the order includes 5 * 100 ml ink and 100 sheets , you can test it)
3.What is the epson print engine, l1800 or r1390?
-- R1390
4.you sell consumables(ink, powder, pet film, printhead) for this printer?
-- Yes. you can purchase them from my shop.
5.Do you offer any kind of tech support or training?
-- We provide technical support on Whatsapp,you can contact us to set up a group for you after payment.
6.I was asking if you need to make bigger prints can you use multiple sheets to put together?
-- No. the maximum printing size of the printer is 420 * 297 mm. (A3 size)
7.How many prints will this machine print in a day?
-- It takes about 3 to 6 minutes to print one sheet(1440 * 720 dpi). It can keep working 24 hours a day.
8.If i run out of ink can i buy any other dtf ink? or do i have to use a specific one?
-- You can buy other DTF ink , but please make sure the ink is suitable for Epson print head.And please clean the print head twice with the software.
9.Can i print directly to garment without using pet film?
-- No. Printer --> film --> garment.
10.Can you print on any material?
-- Currently,it's mainly for garment.
11.is it possible to print several times on pet film?
-- NO, a pet film can only be printed once.
12.Do I need to pay customs charges or are they already included in the price?
-- If you bought this machine in the United States, don't worry, you don't need to pay tariffs. If you bought this machine outside the United States, we will help you modify the amount of the import invoice, which will save you money.
13.How long does it take to melt the powder?
-- About 100-150 is the maintenance on this machine? Will the ink lines get clogged if i only use it 1 time a week?
-- The best maintenance method is : print every day. If you only use it 1 time a week, you can turn on it and clean the head with software once a day.(Or you can keep it turned on , it can clean itself automatically)
15.How come when purchasing this product?
-- The printer and ink will be shipped separately. You can send us your Email address after payment, so you can get the info once package shipment , you will receive the message from DHL/FedEx and receive the ink soon after confirmation.
16.Is there a printer instructional video to help me learn more about the printer?
-- You can send us your Email address after payment,we will provide the teaching video to you.
