Payment must be made at the time of conclusion of the purchase.

The accepted payment methods are:

- Credit card or PayPal

In case of purchase you will receive an e-mail message with all the instructions relating to the payment of the item. In case of non-payment from the 4th day we will open a procedure for ONP (non-paying buyer) and from the 7th we will close it with an unpaid item notification and put the product back on sale.

Product guarantee
30 days

Tax receipt and invoice
We issue a regular tax receipt.
For those who have a VAT number and want to receive an invoice, they must expressly request it THROUGH THE SPECIFIC "ADD MESSAGE TO THE SELLER" FIELD ON PAYPAL OR at the same time as the payment.
THE FOLLOWING DATA MUST BE PROVIDED:

1) COMPANY NAME
2) COMPLETE ADDRESS WITH CHAP
3) VAT NUMBER AND TAX CODE
4) SDI CODE
5) EMAIL ADDRESS

INVOICES NOT REQUIRED AT THE TIME OF SALE WILL NOT BE ISSUED

All trademarks shown on this site belong to their legitimate owners.

Product or service names, third-party brands, manufacturer names, trade names, company and corporate names, product catalog names, sales platform names, supplier names, and more may be trademarks of their respective owners. or registered trademarks of other companies, have been used purely for the purpose of clarifying and making it perfectly understandable to the final user without any purpose of profit or violation of the Copyright rights in force.

ONLINE purchases are subject to the provisions of Legislative Decree. By seller, on the other hand, we mean the natural or legal person who acts in the exercise of his own business or professional commercial activity.

How to exercise the right: In particular, the consumer who intends to exercise the right of withdrawal must send ELLEBIZETA a specific communication within 14 days of receipt of the goods.
The notice of withdrawal must be sent by registered letter with acknowledgment of receipt or by telegram or fax, confirmed by registered letter with acknowledgment of receipt within 48 hours, to the address declared by the shop from which the goods come:

HELLEBIZETA
VIA MALIGNANI 27
30035 MARTIGNACCO (UD)

When the right of withdrawal expires: The right of withdrawal is lost entirely, due to lack of the essential condition of integrity of the goods (packaging and/or its contents and/or tampering), in cases where ELLEBIZETA ascertains:

1) Even partial use of the asset and any consumables.
2) The lack of the external packaging and/or the original internal packaging.
3) The absence of integral elements of the product (accessories, cables, manuals, parts).
4) Damage to the product for reasons other than its transport.
5) Tampering.

As regards the sale of products between PROFESSIONALS (B2B), ELLEBIZETA transposes the following rules:

1) THE LEGAL WARRANTY

With reference to B2B relationships, it is governed by art. 1490 of the Civil Code, entitled "Warranty for defects in the thing sold", according to which "the seller is required to guarantee that the thing sold is free from defects which make it unsuitable for the use for which it is intended or appreciably diminish it the value".

In B2C relations, the discipline is found in art. 129 cdc (Conformity to the contract) on the basis of which "The seller has the obligation to deliver goods to the consumer that comply with the sales contract". In order for the assets to be considered as such, it is necessary that:

a) they are suitable for the use for which goods of the same type are normally used;
b) conform to the description given by the seller and possess the qualities of the goods that the seller has presented to the consumer as a sample or model;
c) present the usual quality and performance of a good of the same type, which the consumer can reasonably expect, taking into account the nature of the good and, where appropriate, the public declarations on the specific characteristics of the goods made in this regard by the seller, the manufacturer or its agent or representative, especially in advertising or on labelling;
d) they are also suitable for the particular use desired by the consumer and which has been brought to the attention of the seller at the time of conclusion of the contract and which the seller has accepted also for conclusive facts.

2) CONVENTIONAL WARRANTY

The legal guarantee for defects in the thing sold can be modified with a specific contractual clause in order to increase or decrease the guarantee itself" (Cass. no. 8578/97),

In B2B dealings
The art. 1487 cc provides that "The contracting parties can increase or decrease the effects of the guarantee and can also agree that the seller is not subject to any guarantee". This provision means that the contracting parties can freely agree on different guarantee conditions and, in extreme cases, can even establish that no guarantee is due. However, according to the Stoats, a clause of exclusion or reduction of the legal guarantee rights, however, should be expressly agreed and signed with a double signature pursuant to art. 1341 of the civil code, as it is clearly, radically reductive of the buyer's rights (Cass. 23.03.1993 no. 3418; 8.10.1976 n. 3345; 11/22/1982, no. 6011). However, there is a limit to the total exclusion of the guarantee: pursuant to paragraph 2 of art. 1487 of the Civil Code “the seller is always liable for eviction deriving from his own act. Any agreement to the contrary is null and void".

ELLEBIZETA provides a 60-day guarantee upon returning the product in the same condition in which it was shipped.

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• Ellebizeta snc of Zampa Barbara
• Via San Francesco, 18
• 33010 - Tavagnacco (UD)